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FAQ's
You can go here for answers to questions about carpooling in ConnectSmart. Reach out to us at connectsmart@metropia.com, in the app’s HelpDesk, or in the box after your trip with any additional questions.
Why am I downloading the ConnectSmart app to carpool in Austin?
ConnectSmart is currently listed in the app stores as “ConnectSmart Mobility”. The ConnectSmart app was first launched in Houston, TX, and it is supported by a combination of local, state, and federal funding. The Federal Highway Administration has committed federal transportation funds as part of its five-year, FAST Act-established Advanced Transportation and Congestion Management Technologies Deployment Program. In support, the Texas Department of Transportation has contributed state and local funds for ConnectSmart’s implementation. ConnectSmart is now available in the greater Austin area. To learn more about the ConnectSmart program, visit www.connectsmartmobility.com.
What is Movability’s 2026 Carpool Challenge?
The Movability Carpool Challenge is a fun regional challenge running from August 16 -31, 2026, to help commuters move a little faster and save money by carpooling. Organized by Movability, the challenge rewards you for carpooling—and ConnectSmart is proud to support it with our easy-to-use carpooling app.By carpooling at least once using the free ConnectSmart app, you’ll not only reduce traffic and emissions—you’ll also be eligible to win a $100 H-E-B gift card.Learn more about the challenge here
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