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FAQ's
Why am I downloading the ConnectSmart app to carpool in Austin?
ConnectSmart is currently listed in the app stores as “ConnectSmart Mobility”. The ConnectSmart app was first launched in Houston, TX, and it is supported by a combination of local, state, and federal funding. The Federal Highway Administration has committed federal transportation funds as part of its five-year, FAST Act-established Advanced Transportation and Congestion Management Technologies Deployment Program. In support, the Texas Department of Transportation has contributed state and local funds for ConnectSmart’s implementation. ConnectSmart is now available in the greater Austin area. To learn more about the ConnectSmart program, visit www.connectsmartmobility.com.
Have questions about carpooling?
You can go here for answers to questions about carpooling in ConnectSmart. Reach out to us at connectsmart@metropia.com, in the app’s HelpDesk, or in the box after your trip with any additional questions.
What is SchoolPool and how do I sign up my student(s)?
Launching September 2026, SchoolPool brings safe, flexible carpooling to Austin middle and high school families through a partnership between Movability and ConnectSmart. Powered by the ConnectSmart mobile app, SchoolPool lets parents effortlessly coordinate rides, set designated pickup spots, and track student trips in real time.Get Started This Fall A limited number of Austin-area schools are piloting SchoolPool this semester.Already a participating school? Contact your school administrator to get your invitation code and get started in the ConnectSmart app.Want to bring SchoolPool to your school? Have your school administrator email info@movabilitytx.org to connect with their SchoolPool coordinator.
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